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  1. Prestashop 1.6
  2. PSCSX-6117

"No image available" in cart after upgrading from 1.6.0.14 to 1.6.1.0

    Details

    • Type: Bug
    • Status: Closed
    • Resolution: Duplicate
    • Affects Version/s: 1.6.1.0
    • Fix Version/s: None
    • Security Level: All-users
    • Labels:
      None

      Description

      After upgrading from Prestashop 1.6.0.14 to 1.6.1.0, thumbnail images that usually shows after adding items in the cart does not show, instead you get a square with "No image available" inside. This is also affecting the "Cart block" (Ajax cart) module.

      Note that this problem was previously reported under PSCSX-6109 but was closed prematurely.

      The problem is with the URL link pointing to the thumbnails that are wrong.
      The URLs for all items related to the cart will have all the same links for the different thumbnails size as follow:

      In my case, they are:

      https://www.miraxsupplements.com/img/p/en-default-home_default.jpg
      for the "Product successfully added to your shopping cart" window

      and

      https://www.miraxsupplements.com/img/p/en-default-small_default.jpg
      for the checkout page

      and

      https://www.miraxsupplements.com/img/p/en-default-cart_default.jpg
      for the cart block.

      The links should be for as the example below:

      http://www.miraxsupplements.com/137-home_default/colloidal-silver-15ppm-50ml-with-nasal-sprayer.jpg

      http://www.miraxsupplements.com/137-small_default/colloidal-silver-15ppm-50ml-with-nasal-sprayer.jpg

      http://www.miraxsupplements.com/137-cart_default/colloidal-silver-15ppm-50ml-with-nasal-sprayer.jpg

      Many people are having the same issue, see Prestashop forum here:
      https://www.prestashop.com/forums/topic/451231-upgrade-from-16014-to-1610-and-now-no-image-available-instead-of-thumbnails/

      Please investigate as many people are having the exact same issue with either the default-bootstrap theme or a premium theme.

      Thank you
      Daniel

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              • Assignee:
                Gregory Gregory
                Reporter:
                papagino Daniel Downing
              • Votes:
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                Dates

                • Created:
                  Updated:
                  Resolved: