Details

    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Won't Fix
    • Affects Version/s: None
    • Fix Version/s: None
    • Security Level: All-users
    • Labels:
      None

      Description

      Hello,

      We encounter a problem on two of our stores Prestashop. Some orders from customers and paid, do not go back in command of sections backoffice.Nous see a jump in the number id commands. To find them, we do a search and the order appears. We need to change the status for it to appear in the command section.

      In terms of regulation, it is sometimes through Paypal and sometimes through a banking module, so I think the problem must lie at Prestashop.

      The shops are in version 1.4.6.2 and 1.4.8.2.

      Thank you in advance for your help. The problem occurs quite regularly and it is quite annoying.

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              • Assignee:
                bLeveque Bruno LEVEQUE
                Reporter:
                elodierechichi Elodie Rechichi
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                  Updated:
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