Prestashop Core Application V1.4

Installation stuck at step 3 with IIS (Windows 2008)

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Major Major
  • Resolution: Canceled
  • Security Level: All-users
  • Labels:
    None
  • Similar issues:
    PSCFI-4431 Install stuck at step 3
    PSCFI-3457 Installation stuck at Step 3 (Shop configuration page)
    PSCFI-5848 Install process stuck at step 3 when you select Hong Kong as default country
    PSCFI-500 Installation process stops at step 3
    PSCFI-2172 installation stop at step 3
    PSCFI-852 1.4.x don't work in root folder on Windows/IIS
    PSCFI-3429 Windows - iis 6 - unable to configure module - 1.4.4
    PSCFI-986 1.4.0.17 Final cannot install past step 3

Description

This user can't get over step 3, he's running Windows 2008 + IIS and has a strong technical background.

Forum post:
http://www.prestashop.com/forums/topic/129412-stuck-at-step-3-not-continuing-no-errors-modelphp-not-firing-windows-2008-php53/

Activity

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Bruno LEVEQUE made changes - 21/Sep/11 12:24 AM
Field Original Value New Value
Summary Installation stuck at step 3 Installation stuck at step 3 with IIS (Windows 2008)
Description Lots of users are struggling to get beyond step 3 of their installation. Some have error messages, but others just have the installation stall with no warning or error.

Relevant posts:
http://www.prestashop.com/forums/topic/129412-stuck-at-step-3-not-continuing-no-errors-modelphp-not-firing-windows-2008-php53/
http://www.prestashop.com/forums/topic/123090-solved-stuck-at-step3-with-prestashop-and-mamp/

We seem to only be offering workarounds, why have we not fixed this across the board? 		This user can't get over step 3, he's running Windows 2008 + IIS and has a strong technical background.

Forum post:
http://www.prestashop.com/forums/topic/129412-stuck-at-step-3-not-continuing-no-errors-modelphp-not-firing-windows-2008-php53/
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Bruno LEVEQUE added a comment - 21/Sep/11 12:25 AM

I just answered on the forum post to get the FTP access and try to fix the error asap.

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Bruno LEVEQUE added a comment - 21/Sep/11 12:25 AM I just answered on the forum post to get the FTP access and try to fix the error asap.
Alain FOLLETETE made changes - 21/Sep/11 4:02 PM
Assignee Bruno LEVEQUE [ bLeveque ]
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Mike Kranzler added a comment - 26/Sep/11 4:04 PM

I sent the user a PM. He hasn't even logged onto the forum since that post on September 12 (same day he registered), so if we don't hear back in the next few days we may be forced to close this.

-Mike

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Mike Kranzler added a comment - 26/Sep/11 4:04 PM I sent the user a PM. He hasn't even logged onto the forum since that post on September 12 (same day he registered), so if we don't hear back in the next few days we may be forced to close this. -Mike
Bruno LEVEQUE made changes - 27/Sep/11 10:43 PM
Status Open [ 1 ] In Progress [ 3 ]
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Bruno LEVEQUE added a comment - 27/Sep/11 10:43 PM

Bug closed.

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Bruno LEVEQUE added a comment - 27/Sep/11 10:43 PM Bug closed.
Bruno LEVEQUE made changes - 27/Sep/11 10:43 PM
Status In Progress [ 3 ] Pending verification [ 10001 ]
Bruno LEVEQUE made changes - 27/Sep/11 10:43 PM
Status Pending verification [ 10001 ] Closed [ 6 ]
Resolution Canceled [ 6 ]
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Luc Debliquis added a comment - 11/May/12 2:19 AM

Hello,

i am facing same issue here...
Windows 2008 / IIS 7.5, the shop install is stuck on step 3
database communication test run successfully.
next button just fire the ajax spinner, but no error...

Was it resolved, or interested to check my system ?

Thanks in advance

Show
Luc Debliquis added a comment - 11/May/12 2:19 AM Hello, i am facing same issue here... Windows 2008 / IIS 7.5, the shop install is stuck on step 3 database communication test run successfully. next button just fire the ajax spinner, but no error... Was it resolved, or interested to check my system ? Thanks in advance
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Luc Debliquis added a comment - 11/May/12 1:49 PM

Issue resolved.

I needed to give write permissions on the website folder to the application pool account

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Luc Debliquis added a comment - 11/May/12 1:49 PM Issue resolved. I needed to give write permissions on the website folder to the application pool account
Damien METZGER made changes - 21/Dec/12 11:43 AM
Workflow PrestaFlow 42 [ 24284 ] PrestaFlow 42 (Light) [ 44869 ]
Damien METZGER made changes - 24/Jan/13 11:25 AM
Labels back-office install installation

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Dates

  • Created:
    12/Sep/11 5:28 PM
    Updated:
    24/Jan/13 11:25 AM
    Resolved:
    27/Sep/11 10:43 PM
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