Prestashop Core Application V1.4

installation stop at step 3

Details

  • Type: Bug Bug
  • Status: Closed Closed
  • Priority: Major Major
  • Resolution: Canceled
  • Security Level: All-users
  • Labels:
    None
  • Similar issues:
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    PSCFI-4431 Install stuck at step 3
    PSCFI-3953 New Installation of Prestashop 1.4.5 on Solaris 9 Stops at Step 4
    PSCFI-986 1.4.0.17 Final cannot install past step 3
    PSCFI-3373 Installation stuck at step 3 with IIS (Windows 2008)
    PSCFI-3457 Installation stuck at Step 3 (Shop configuration page)

Description

Hi

I try since a few days to install presta 1.4 with godaddy but have problem at step 3

System compatibility is OK

Server / host name , ID etc is OK

Test email is OK

After than when I click to 'next', have an error message about setting.inc.php , I created this file,now no error message but when I click to 'next' nothings happens.

Cannot access to the step 4, no error message nothing. the next button doesnt works.

I uninstall, install, I tried with the older stable version 1.3.7 but the problem percist.

I check all of file permissions exactly like in this link via godaddy FTP file manager :
http://www.prestashop.com/wiki/Installing_And_Updating_PrestaShop_Software/

The problem percist. Anybody can help me please ?

Thanks in advance..

Activity

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Maxence DE FLOTTE added a comment - 07/Jun/11 2:42 PM

Hi,

What is the error about setting.inc.php?

Best regards,

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Maxence DE FLOTTE added a comment - 07/Jun/11 2:42 PM Hi, What is the error about setting.inc.php? Best regards,
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Erdal Kose added a comment - 07/Jun/11 8:51 PM

İt was "settings.inc.php doesnt exist please create one directory" etc..
I try one more time and will inform you
Tnx

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Erdal Kose added a comment - 07/Jun/11 8:51 PM İt was "settings.inc.php doesnt exist please create one directory" etc.. I try one more time and will inform you Tnx
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Erdal Kose added a comment - 07/Jun/11 11:56 PM

probleme resolved

I reinstall 1.4.2.5, I give the permissions to the files via godaddy FTP manager and not with filezilla exactly like here :

http://www.prestashop.com/wiki/Installing_And_Updating_PrestaShop_Software/

No error message, its ok.

The problem seems to be about the permissions, we have to give permissions from the hosting cpanel I think.

Tnx a lot for your help

Show
Erdal Kose added a comment - 07/Jun/11 11:56 PM probleme resolved I reinstall 1.4.2.5, I give the permissions to the files via godaddy FTP manager and not with filezilla exactly like here : http://www.prestashop.com/wiki/Installing_And_Updating_PrestaShop_Software/ No error message, its ok. The problem seems to be about the permissions, we have to give permissions from the hosting cpanel I think. Tnx a lot for your help
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Maxence DE FLOTTE added a comment - 08/Jun/11 9:10 AM

Ok,

I close the issue.

Best regards,

Show
Maxence DE FLOTTE added a comment - 08/Jun/11 9:10 AM Ok, I close the issue. Best regards,
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Goldtree Website Design added a comment - 13/Feb/12 8:14 AM

I am having same problem. I am trying to check for solution here http://www.prestashop.com/wiki/Installing_And_Updating_PrestaShop_Software/ but it says "Page Not Found"

Show
Goldtree Website Design added a comment - 13/Feb/12 8:14 AM I am having same problem. I am trying to check for solution here http://www.prestashop.com/wiki/Installing_And_Updating_PrestaShop_Software/ but it says "Page Not Found"
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Maxence DE FLOTTE added a comment - 13/Feb/12 3:31 PM

Hi,

The good link is: http://doc.prestashop.com/display/PS14/Getting+Started

I'm sorry but I cannot helping you to configure your prestashop directly on you host.
On the documentation there is a part named "Step 2 & 3: System compatibility & system configuration.". I think you have a CHMOD problem.

Best regards,

Show
Maxence DE FLOTTE added a comment - 13/Feb/12 3:31 PM Hi, The good link is: http://doc.prestashop.com/display/PS14/Getting+Started I'm sorry but I cannot helping you to configure your prestashop directly on you host. On the documentation there is a part named "Step 2 & 3: System compatibility & system configuration.". I think you have a CHMOD problem. Best regards,

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Dates

  • Created:
    06/Jun/11 10:32 PM
    Updated:
    13/Feb/12 3:31 PM
    Resolved:
    08/Jun/11 7:14 PM
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