Details

    • Type: Bug Bug
    • Status: Closed Closed
    • Priority: Major Major
    • Resolution: Canceled
    • Affects Version/s: 1.4.5.1
    • Fix Version/s: None
    • Security Level: All-users
    • Labels:
      None

      Description

      Hi

      I try since a few days to install presta 1.4 with godaddy but have problem at step 3

      System compatibility is OK

      Server / host name , ID etc is OK

      Test email is OK

      After than when I click to 'next', have an error message about setting.inc.php , I created this file,now no error message but when I click to 'next' nothings happens.

      Cannot access to the step 4, no error message nothing. the next button doesnt works.

      I uninstall, install, I tried with the older stable version 1.3.7 but the problem percist.

      I check all of file permissions exactly like in this link via godaddy FTP file manager :
      http://www.prestashop.com/wiki/Installing_And_Updating_PrestaShop_Software/

      The problem percist. Anybody can help me please ?

      Thanks in advance..

        Activity

        Hide
        Maxence DE FLOTTE added a comment -

        Hi,

        What is the error about setting.inc.php?

        Best regards,

        Show
        Maxence DE FLOTTE added a comment - Hi, What is the error about setting.inc.php? Best regards,
        Hide
        Erdal Kose added a comment -

        İt was "settings.inc.php doesnt exist please create one directory" etc..
        I try one more time and will inform you
        Tnx

        Show
        Erdal Kose added a comment - İt was "settings.inc.php doesnt exist please create one directory" etc.. I try one more time and will inform you Tnx
        Hide
        Erdal Kose added a comment -

        probleme resolved

        I reinstall 1.4.2.5, I give the permissions to the files via godaddy FTP manager and not with filezilla exactly like here :

        http://www.prestashop.com/wiki/Installing_And_Updating_PrestaShop_Software/

        No error message, its ok.

        The problem seems to be about the permissions, we have to give permissions from the hosting cpanel I think.

        Tnx a lot for your help

        Show
        Erdal Kose added a comment - probleme resolved I reinstall 1.4.2.5, I give the permissions to the files via godaddy FTP manager and not with filezilla exactly like here : http://www.prestashop.com/wiki/Installing_And_Updating_PrestaShop_Software/ No error message, its ok. The problem seems to be about the permissions, we have to give permissions from the hosting cpanel I think. Tnx a lot for your help
        Hide
        Maxence DE FLOTTE added a comment -

        Ok,

        I close the issue.

        Best regards,

        Show
        Maxence DE FLOTTE added a comment - Ok, I close the issue. Best regards,
        Hide
        Goldtree Website Design added a comment -

        I am having same problem. I am trying to check for solution here http://www.prestashop.com/wiki/Installing_And_Updating_PrestaShop_Software/ but it says "Page Not Found"

        Show
        Goldtree Website Design added a comment - I am having same problem. I am trying to check for solution here http://www.prestashop.com/wiki/Installing_And_Updating_PrestaShop_Software/ but it says "Page Not Found"
        Hide
        Maxence DE FLOTTE added a comment -

        Hi,

        The good link is: http://doc.prestashop.com/display/PS14/Getting+Started

        I'm sorry but I cannot helping you to configure your prestashop directly on you host.
        On the documentation there is a part named "Step 2 & 3: System compatibility & system configuration.". I think you have a CHMOD problem.

        Best regards,

        Show
        Maxence DE FLOTTE added a comment - Hi, The good link is: http://doc.prestashop.com/display/PS14/Getting+Started I'm sorry but I cannot helping you to configure your prestashop directly on you host. On the documentation there is a part named "Step 2 & 3: System compatibility & system configuration.". I think you have a CHMOD problem. Best regards,

          People

          • Assignee:
            Maxence DE FLOTTE
            Reporter:
            Erdal Kose
          • Votes:
            0 Vote for this issue
            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: